Privacy Policy

Information We Collect

• Account information, such as name, email address, login details, and profile settings when you create or manage an account.
• Assessment information, such as assessment date, accuracy, response timing, session completion, and related performance history.
• Optional profile information that you choose to provide, such as age range or other context used to personalize your experience.
• Technical information, such as browser type, device type, pages visited, approximate region, and basic logs used to maintain security and reliability.

How We Use Information

• Provide account access and assessment history.
• Display memory performance results and trends over time.
• Improve the usability, reliability, and accessibility of MemTrax4Care.
• Respond to support, privacy, or provider inquiries.
• Create aggregated or de-identified insights for product improvement and research-oriented analysis.

Cookies and Similar Technologies

MemTrax4Care may use cookies or similar technologies to keep users signed in, remember preferences, understand site usage, and maintain security. You can manage cookies in your browser settings. Some account or assessment features may not work as intended if required cookies are disabled.

Account and Assessment Data

Assessment results are used to show your performance history and support repeat tracking. MemTrax4Care does not present assessment results as a medical diagnosis. If provider or research workflows are enabled, additional consent or program-specific terms may apply before data is shared with a clinic, researcher, or program administrator.

Retention and Deletion

We retain account and assessment information for as long as needed to provide the service, maintain records, support user access to historical results, comply with legal obligations, or resolve disputes. You may request account review, correction, export, or deletion by contacting us. Some limited records may be retained where required for security, compliance, or legitimate operational reasons.

Sharing and Disclosure

We do not sell personal information. We may share information with service providers that help operate MemTrax4Care, with your direction or consent, as part of provider or research workflows you choose to join, or when required by law. Aggregated or de-identified information may be used to understand performance patterns and improve the service.

Security

MemTrax4Care is designed to use reasonable administrative, technical, and organizational safeguards to protect account and assessment information. No online service can guarantee absolute security, so users should use strong passwords and protect account access.